Account Deletion

If you can still sign in

The fastest way is inside the app, and it takes effect immediately:

• Open Moments for Mom and go to Settings.
• Scroll to Delete account and confirm.
• Your account and app data are removed right away.

Request deletion without signing in

If you have uninstalled the app or cannot sign in, enter the email address on your account. We'll email a confirmation link to that address: open it within 48 hours, and the request is ready for us to action. Requests are only processed once confirmed from that inbox, which is how we know the request really came from the account owner. We never say whether an address has an account.

What gets deleted

Deleting your account removes the following, permanently:

• Your account and sign-in details (email address).
• Your profile, including your name and preferences.
• Your tasks, reminders and calendar links.
• Your mood check-ins, needs and journal entries.
• Your family members, medications, doses, medication reminders, and symptom check-ins.
• Your Fit Moments for Mom workouts, personal records, PR celebrations, and any custom exercises you added.
• Your notification history and reminder logs.

What we keep

We keep only a record of the deletion request itself (the email address, the date and its status) for up to 12 months, so we can show the request was honored, and then delete it. We do not keep your tasks, check-ins, journal, care, or fitness details after deletion.

How long it takes

Requests made from this page are completed within 30 days, and usually much sooner. Deletion made inside the app is immediate.

Questions

Write to gentlemomentsformom@gmail.com and we'll help. If you only want a copy of your data or a change to a specific entry, tell us and we'll take care of that instead.